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Weekly Newsletter

Friday, August 29, 2025

Features of the week

Clocking a Massive Moment in the Pursuit of Connecting Florida at Scale

Comcast has officially confirmed a major milestone in the company's effort to expand internet access across rural parts of Florida. According to certain reports, the company has now expanded its next-generation network to more than 32,000 homes and businesses in...

Readying a Cohort to Conceive a Stronger Communications Infrastructure

Mitel, a global leader in business communications, and L-SPARK, have jointly confirmed the assortment of companies that were selected for the Mitel Unified Communications Accelerator following a careful deliberation period.  According to certain reports, these companies can now come expecting...

Scaling Up the Integral Aspects of Communication to Reach Upon a Refined Customer Experience

Alvaria, a global leader in compliance-focused contact center software, has officially announced a strategic partnership with CallMiner, the leading provider of AI-powered conversation intelligence, all for the purpose of improving customer experience (CX). According to certain reports, this collaboration will...

Delivering an Unprecedented Connectivity Experience at MLB’s Celebrated All-Star Week

T-Mobile has officially confirmed its decision to deploy a full slate of innovative, 5G-powered experiences, and exclusive customer perks with Magenta Status at MLB All-Star Week in Atlanta from July 11–15. Talk about all the company will deploy during this...

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How Value Stream Mapping Improves ERP implementations

Introduction to VSM Why is “process” so important to Six Sigma and Lean? The straightforward explanation is that processes are the fundamental set of operations that give activities inside an organisation structure, efficiency, and control. Therefore, in order to achieve the...

The Need for Incorporating IT Service Management in Every Industry and Sector

In the rapidly evolving world of technology, businesses are increasingly reliant on sophisticated IT systems. The effective management of these systems is crucial for organizational success, and that’s where IT Service Management (ITSM) steps in. ITSM has become a...

Peer-to-Peer and PSTN Calling – Why Your Communications Technology Strategy Needs Both

With the emergence of commercially available business Internet Protocol-based (IP) voice solutions in the late 1990’s, many people thought the efficiencies of transporting real-time audio media across data networks would spell certain doom for the public switched telephone network...

Harmonising communications: breaking silos and navigating the communication landscape

As customer experiences grow ever more digitised, businesses are scrambling to transform their communication and engagement services. This has resulted in a proliferation of multi-channel communication tools working in silos. That’s a problem for enterprises – so what can...