Fathom, the AI meeting assistant that transforms conversations into actionable insights, has officially announced a series of product updates, marking the company’s largest expansion till date.
According to certain reports, the assortment of updates arrives on the scene bearing direct...
Blazeo Inc., a leader in omnichannel lead engagement, has officially announced the launch of Blazeo Voice AI, which happens to be a breakthrough hybrid call center solution, geared towards merging advanced conversational AI with live human agents.
According to certain...
Kolo AI, a next-generation artificial intelligence start-up, has officially announced the introduction of industry's first truly cross-platform AI assistant, which is designed to integrate SMS, mobile app, and web interfaces, with seamless conversation syncing and self-tuning capabilities.
According to certain...
Segra, one of the nation's largest independent fiber network companies, has officially announced the launch of a new direct inland fiber route from the Myrtle Beach Cable Landing Station, a major hub for subsea international traffic, to Charlotte, North...
Introduction to VSM
Why is “process” so important to Six Sigma and Lean? The straightforward explanation is that processes are the fundamental set of operations that give activities inside an organisation structure, efficiency, and control.
Therefore, in order to achieve the...
In the rapidly evolving world of technology, businesses are increasingly reliant on sophisticated IT systems. The effective management of these systems is crucial for organizational success, and that’s where IT Service Management (ITSM) steps in. ITSM has become a...
With the emergence of commercially available business Internet Protocol-based (IP) voice solutions in the late 1990’s, many people thought the efficiencies of transporting real-time audio media across data networks would spell certain doom for the public switched telephone network...
As customer experiences grow ever more digitised, businesses are scrambling to transform their communication and engagement services. This has resulted in a proliferation of multi-channel communication tools working in silos. That’s a problem for enterprises – so what can...
