TurningPoint has officially announced the launch of a full-service Managed Mobility solution.
According to certain reports, this particular solution arrives on the scene bearing an ability to offer access of multiple carriers, a configurable web portal, expert program management and oversight, as well as robust service desk support.
Talk about the whole value proposition on a slightly deeper level, we begin from the promise of extensive experience in wireless device and service management. This refers to TurningPoint’s track record of managing programs for agencies of all sizes, including over 200,000 devices for a single federal agency. The company would leverage measures like strategic sourcing, rate plan optimization and access to the latest market offerings, all for the purpose of bolstering value creation.
Next up, there is a focus on facilitating proactive contract management, which involves active management of contracts to empower clients with continuous access of emerging technologies, along with the best coverage and a procurement path which keeps their inventory and pricing current and most advantageous, respectively.
Another detail worth a mention is rooted in the capabilities revolving around Comprehensive Telecommunications Expense Management (TEMS). You See, TurningPoint’s Network Inventory and Optimization Solution (NiOS) conceives for users end-to-end device lifecycle management and an ordering capacity, geared towards supporting a full range of assets from mobile to satellite.
Beyond that, the platform in question also offers comprehensive billing reconciliation, insightful executive dashboards, and robust reporting capabilities.
Complementing that would be the availability of a secure centralized management portal. Basically, having NiOS platform in the mix unlocks a robust, secure, and highly available web-based portal. The said carrier is also purpose-built to be carrier-agnostic and configurable.
NiOS also enables seamless order processing, inventory tracking, and detailed reporting, while simultaneously guiding clients to stay in line with stringent federal security standards, including FedRAMP, FIPS 140-2, and Section 508 compliance.
Hold on, we still have a few bits left to unpack, considering we haven’t yet touched upon how TurningPoint packs together comprehensive service desk capabilities. These capabilities are further validated by the ongoing management of a large federal government customer’s help desk, which is understood to field an average of 3.8 million calls and resolve over 11,000 tickets on a monthly basis.
We also haven’t touched upon TurningPoint’s bid to delivers a facility committed to advanced Mobile Device Management (MDM). The technology in question essentially provides tiered MDM support which spans device provisioning, policy enforcement, and application management. In case that wasn’t enough, the stated facility can further work alongside existing agency systems, at the same time, support various device platforms to ensure secure and efficient mobile operations for federal agencies.
Rounding up highlights would be the prospect of wireless security, something which is made evident by its CMMI-DEV Maturity Level 5 rating. To go along with that, the company’s websites have also been graded A+ by one of its federal government customer’s IT security teams.
“For over two decades, TurningPoint has been a trusted partner to federal agencies, delivering managed mobility and telecommunications solutions that drive efficiency, enhance security, and reduce costs,” said David Hughes, co-founder and Managing Partner at TurningPoint. “The success of these programs rests on a deep understanding of our customers’ unique environments and a commitment to excellence, which is proven by our CMMI-DEV Maturity Level 5 rating.”
