HomeNews

News

Backing AI to Lead Service Differentiation Across the Contact Center Domain

CallTrackingMetrics, a global conversation analytics company, has officially announced the launch of VoiceAI, which happens to be an advanced AI-powered voice assistant solution geared...

Roping in AI to Get All the Challenges Out of a Typical Multi-Vendor Telecom Operation

Mobileum Inc, a leading global provider of analytics and network solutions, and NOHOLD, a pioneer in AI-powered automation solutions, have officially announced a strategic...

Clocking a Massive Moment in the Pursuit of Connecting Florida at Scale

Comcast has officially confirmed a major milestone in the company's effort to expand internet access across rural parts of Florida. According to certain reports, the...

Readying a Cohort to Conceive a Stronger Communications Infrastructure

Mitel, a global leader in business communications, and L-SPARK, have jointly confirmed the assortment of companies that were selected for the Mitel Unified Communications...

Scaling Up the Integral Aspects of Communication to Reach Upon a Refined Customer Experience

Alvaria, a global leader in compliance-focused contact center software, has officially announced a strategic partnership with CallMiner, the leading provider of AI-powered conversation intelligence,...

Hot Topics