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ERP
How Value Stream Mapping Improves ERP implementations
Introduction to VSM
Why is “process” so important to Six Sigma and Lean? The straightforward explanation is that processes are the fundamental set of operations...
ServiceNow
The Need for Incorporating IT Service Management in Every Industry and Sector
In the rapidly evolving world of technology, businesses are increasingly reliant on sophisticated IT systems. The effective management of these systems is crucial for...
Communication Tech
Peer-to-Peer and PSTN Calling – Why Your Communications Technology Strategy Needs Both
With the emergence of commercially available business Internet Protocol-based (IP) voice solutions in the late 1990’s, many people thought the efficiencies of transporting real-time...
Communication Tech
Harmonising communications: breaking silos and navigating the communication landscape
As customer experiences grow ever more digitised, businesses are scrambling to transform their communication and engagement services. This has resulted in a proliferation of...
Communication Tech
Aligning Product Strategy, Communication Are Key’s to Business Success
Product teams and executives are forced to change course and adapt when a problem arises, such as those that may jeopardize high-level objectives, which...