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How Value Stream Mapping Improves ERP implementations

Shanthi Nachiappan, Principal Data Quality and Governance Manager, BT Group - April 9, 2025

Introduction to VSM Why is “process” so important to Six Sigma and Lean? The straightforward explanation is that processes are the fundamental set of operations...

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Making a Steady Effort to Drive Higher Value From Every Conversation

Coining a Brand of Conversational AI Equipped with Human Expertise

Running the AI Route to Achieve Integrated Communication Across All Channels

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Hot Topics

Making a Steady Effort to Drive Higher Value From Every Conversation

Coining a Brand of Conversational AI Equipped with Human Expertise

Running the AI Route to Achieve Integrated Communication Across All Channels

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Making a Steady Effort to Drive Higher Value From Every Conversation

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