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Communication Tech

Harmonising communications: breaking silos and navigating the communication landscape

As customer experiences grow ever more digitised, businesses are scrambling to transform their communication and engagement services. This has resulted in a proliferation of...

Aligning Product Strategy, Communication Are Key’s to Business Success

Product teams and executives are forced to change course and adapt when a problem arises, such as those that may jeopardize high-level objectives, which...

Building a Brand-new Communications Ecosystem to Overhaul CRM

Mitel®, a global leader in business communications, has officially announced the launch of its new AI-powered customer experience (CX) management platform called Mitel CX,According...

Leaning into the Video Potential to Fulfill the Need for Personalized Communications

Vidyard, a video messaging leader, has officially been selected by Salesloft, the leading Revenue Orchestration Platform, as its preferred video partner.According to certain reports,...

Delivering the Financial Groundwork to Achieve Higher Automation Across Contact Centers

Regal.io, the most customer-centric contact center software, has successfully raised a sum worth $40 million, taking the company’s total funding till date to $83...

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