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Communication Tech

Building a Brand-new Communications Ecosystem to Overhaul CRM

Mitel®, a global leader in business communications, has officially announced the launch of its new AI-powered customer experience (CX) management platform called Mitel CX,According...

Leaning into the Video Potential to Fulfill the Need for Personalized Communications

Vidyard, a video messaging leader, has officially been selected by Salesloft, the leading Revenue Orchestration Platform, as its preferred video partner.According to certain reports,...

Delivering the Financial Groundwork to Achieve Higher Automation Across Contact Centers

Regal.io, the most customer-centric contact center software, has successfully raised a sum worth $40 million, taking the company’s total funding till date to $83...

Empowering CSPs to Realize Simplified Yet Value-heavy AI Deployments

Dell Technologies has officially announced the launch of a program called Dell AI for Telecom, which happens to be an effort purposed around simplifying...

Batting for UC&C’s Lucrative Short and Long-run Potential

International Data Corporation (IDC) has officially published results from its latest report, which claims that worldwide unified communications and collaboration (UC&C) market is on...

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