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Communication Tech

Coining a Brand of Conversational AI Equipped with Human Expertise

Blazeo Inc., a leader in omnichannel lead engagement, has officially announced the launch of Blazeo Voice AI, which happens to be a breakthrough hybrid...

Unlocking the Next Phase of Omnichannel Communication to Achieve Digital Engagement Like Never Before

Smart Communications, a leading technology company focused on helping highly regulated organizations engage in more meaningful conversations, has officially announced the launch of SmartPATHâ„¢,...

Backing AI to Lead Service Differentiation Across the Contact Center Domain

CallTrackingMetrics, a global conversation analytics company, has officially announced the launch of VoiceAI, which happens to be an advanced AI-powered voice assistant solution geared...

Readying a Cohort to Conceive a Stronger Communications Infrastructure

Mitel, a global leader in business communications, and L-SPARK, have jointly confirmed the assortment of companies that were selected for the Mitel Unified Communications...

Scaling Up the Integral Aspects of Communication to Reach Upon a Refined Customer Experience

Alvaria, a global leader in compliance-focused contact center software, has officially announced a strategic partnership with CallMiner, the leading provider of AI-powered conversation intelligence,...

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